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Delete Your Lumnos Account

Last updated: April 29, 2026

This page explains how to delete your Lumnos account and all associated data. Deletion is available both inside the app and via email — choose whichever works best for you.

1. In-App Deletion (Recommended)

The fastest way to delete your account is from inside the app. Open Lumnos and follow these steps:

  1. Tap the Settings icon in the top right of the home screen
  2. Scroll down to the Privacy & Data section
  3. Tap Delete Account
  4. Confirm by tapping Delete in the dialog

This is immediate — all local data is wiped and your remote Firebase anonymous account is removed.

2. Email Request (If You Cannot Access the App)

If you have lost your phone, uninstalled the app, or otherwise cannot use the in-app option, send a deletion request to info@lumnos.app with the subject line "Lumnos Account Deletion Request".

Please include the following information so we can locate and remove your record:

  • Device type (Android or iOS)
  • App language
  • Approximate registration date (if you remember it)
  • Reason for the request (optional)

You will receive a confirmation reply within 30 days, and your data will be deleted within the same period.

3. What Gets Deleted

The following data is permanently removed:

  • Study sessions — all entries in the local SQLite database
  • Profile data — name, exam selection, subjects, daily goals, theme preferences (AsyncStorage)
  • Achievements and progress — earned badges, streak, study history
  • Weekly study plan — generated and manually edited plans
  • Notification preferences and scheduled local notifications
  • Firebase anonymous identifier (UID) — server-side
  • RevenueCat subscription record — personal identifiers removed; transaction data is retained only as required by tax law (subscription receipts), never linked back to you

4. Processing Time

In-app deletion completes immediately. Requests submitted by email are processed within 30 days of receipt, in line with GDPR and KVKK requirements.

5. Contact

For any questions about the deletion process: